The user and / or customer of Bodega-Guadalest.es is committed at all times to provide accurate information about the data requested in the user registration form and / or the data provided when placing an order, and keep them updated at all times .
The customer who wants to make a purchase at Bodega-Guadalest.es should read the general conditions of purchase.
The formalization of an order will be understood to be made under full acceptance of the general conditions of sale of this website.
Upon receipt of full payment for the order, the goods will be delivered to the agency of transport designated for Bodega-Guadalest.es .
Conditions for shipments:
The delivery will be made by the transport agency designated by Bodega-Guadalest.es at the time..
The customer agrees that there is someone to receive the order at the delivery address provided.
No deliveries will be made on holidays.Customers must take into account national and local holidays at the time you place your order for it to be delivered.
Payment will be made at the precise time of order confirmation with your credit card through PayPal payment gateway, being the cost of shipping by the client making the purchase.
It is very important that, upon receipt of the order, check the packaging, to check that is NOT broken or damaged.
If you detect any defect in the packet received, shall so state before signing the receipt of receipt of shipment. After opening the package must verify that the condition of the goods is correct, otherwise you must notify us within 24 hours from receipt of the consignment, to: Pedidos@Bodega-Guadalest.es
Bodega-Guadalest.es not responsible for the bad treatment that the agency was able to transport the goods shipped, urges its customers to review your order before signing.
In accordance with art. 44 of Law 7/1996 of the Retail Trade and Art 4 del R.D. 1906/1999, the goods may be changed or refunded within 7 days from receipt thereof.
To make the refund of any product the customer must contact with Bodega-Guadalest.es stating your name and invoice date and their desire to formalize the return of the order.
Once approved the refund must be shipped prepaid to the address you indicate.
Bodega-Guadalest.es will only accept the return of goods if :
1- Within 2 days after receiving the order, the buyer exercises his right of withdrawal.
Bodega-Guadalest.es accept the exercise of that right solely when the goods were in the same state it was delivered and ready for sale, with the corresponding original packaging.
2- The goods were defective:
In this respect, Bodega-Guadalest.es will be subject to the provisions of the Law of Defective Products. Should a previous study of the cause of the defect be made, only the product will be replaced by another with identical conditions and benefits in the case of a defect of deterioration already existing before packaging and subsequent shipment.
Failure to deliver or defective delivery shall be the responsibility of the seller, if this is due to force majeure
|IMPORTANT NOTE: If you have any confusion, or there is a bad translation, → prevails the original file in Spanish.